Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori Lane

Lori Lane

July 9, 2025

5  out of  5
rating by Lori Lane
"Kathy helped me right away and got me quotes on home and auto by the end of the day. No rush was asked from her. Just at her convenience. Kathy went above and beyond for me! I highly suggest going there and having quotes ran! Thank you for all your hard work you put in for me"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Taylor Baker

Taylor Baker

June 30, 2025

5  out of  5
rating by Taylor Baker
"They are fast and on the ball always. Plus they always look out for me and better rates. So happy I switched!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Stephen Wilhelm

Stephen Wilhelm

June 27, 2025

5  out of  5
rating by Stephen Wilhelm
"Five stars all the way!!! I really appreciate Joel Gesky and the folks at State Farm! I am extremely pleased with their service every time I call because they go above and beyond to satisfy our insurance needs in a timely fashion! Especially, Crystal, who helped us make a complicated insurance change even on a Friday afternoon! I am so thankful for a local insurance agency with folks who are ready, able, and available to meet our needs! Thank you!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ashley Bowler

Ashley Bowler

June 27, 2025

5  out of  5
rating by Ashley Bowler
"Shaunna helped me find coverage for my vehicle in same comparison to Progressive and saved me 400+$ a year. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ana Hernandez

Ana Hernandez

June 26, 2025

5  out of  5
rating by Ana Hernandez
"Great experience! Easy transition from my old insurance and at a lower cost!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of zetle2

zetle2

June 24, 2025

5  out of  5
rating by zetle2
"Great people to work with they have great rates. They really make getting insurance quick, easy, and affordable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Janet Alvarez

Janet Alvarez

June 17, 2025

5  out of  5
rating by Janet Alvarez
"Shaunna was able to help me lower my car insurance by over half and I’m now saving over $500 /yr on my homeowners policy!! Great to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jessica Jackson

Jessica Jackson

May 13, 2025

5  out of  5
rating by Jessica Jackson
"Rachel made switching insurance companies very smooth sailing and hassle free. Very easy to communicate with, quick responses, and extremely helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Alyssa Cross

Alyssa Cross

May 6, 2025

5  out of  5
rating by Alyssa Cross
"10/10 experience! Rachel went the next level to help me get my homeowners insurance for my wedding on May 24th with a little mishaps! She worked as quick as she could and made it happen!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Virginia Norris

Virginia Norris

April 21, 2025

5  out of  5
rating by Virginia Norris
"From beginning to end Rachel helped me every step of the way. Everyone was helpful and called me back."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Neil Lumangtad

Neil Lumangtad

April 16, 2025

5  out of  5
rating by Neil Lumangtad
"Rachel was able to help me with my billing needs. The service is fast and quick. Higy recommended. Thank you very much!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to assisting you in the future and do not hesitate to reach out if you have any questions or concerns. Thank you for taking time out to leave us a review!"
Profile photo of Beth Heft

Beth Heft

March 30, 2025

5  out of  5
rating by Beth Heft
"Thank you to Rachel. She made the process of switching easy and took care of all the questions that we had knowing that i was a little nervous about switching and she saved us money. Thanks again! 💜"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Pedro Perez

Pedro Perez

March 10, 2025

5  out of  5
rating by Pedro Perez
"The entire process was seamless, and I was really impressed with the coverage offered, especially considering the price compared to my previous insurance provider. Shaunna Bischoff did an outstanding job throughout the entire process, making everything smooth and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of 2mrgriff

2mrgriff

March 7, 2025

5  out of  5
rating by 2mrgriff
"Always helpful and nice"
We responded:
"Thank you for your kind words about our Bourbonnais location. We appreciate your business and look forward to helping you with your continued insurance needs. "
Profile photo of Deshune Pendleton Sr.

Deshune Pendleton Sr.

March 4, 2025

5  out of  5
rating by Deshune Pendleton Sr.
"Rachel was a great help. She explained everything and showed how everything works. Rachel and staff was friendly and nice. Welcomed me to State Farm family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of The Om Well Collective

The Om Well Collective

February 28, 2025

5  out of  5
rating by The Om Well Collective
"Helpful, accessible staff. Rachel is amazing, knowledgeable and always goes the extra mile.10 out of 10 recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to assisting you with all of your business needs. Have a wonderful opening day!!!"
Profile photo of Kenneth Sneade

Kenneth Sneade

February 28, 2025

5  out of  5
rating by Kenneth Sneade
"Highly recommend! Shaunna was very informative and friendly. Great experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Denise-Jim Rowan

Denise-Jim Rowan

February 20, 2025

5  out of  5
rating by Denise-Jim Rowan
"The attention to detail and lightning fast responses when something is needed is awesome. Would give highest recommendation to anyone shopping for insurance. This office gets it."
We responded:
"Thank you for taking the time to share your thoughts! We couldn't be happier to hear you received the service we continue to strive for. We look forward to helping people just like you receive fast and courteous service. Remember we are a call, text, or office visit away if you ever need anything! "
Profile photo of Francine Jones

Francine Jones

February 18, 2025

5  out of  5
rating by Francine Jones
"Mr. Gesky is very, very fortunate to have Rachel as a company representative. She is absolutely top notch! She is professional, extremely knowledgeable, insightful, thorough & HUMAN! In the past I have considered switching to other insurance companies but after spending time comparing & speaking to representatives from those companies, I am assured that I’m at the right place with the right people."
We responded:
"Thank you so much for your review. We strive to provide the best Good Neighbor service in the area. We are so appreciative of your business and look forward to providing you with years of continued service. Thank you again for choosing us for your insurance and financial services. "
Profile photo of Chris Tudor

Chris Tudor

February 18, 2025

5  out of  5
rating by Chris Tudor
"Amazing people to work with. Very helpful. I’m grateful to be part of State Farm. They take care of their customers."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ben Anderson

Ben Anderson

February 18, 2025

5  out of  5
rating by Ben Anderson
"Jerek was great to work with, very patient."
We responded:
"Thank you for your kind words. Jerek is definitely an asset to our team. We appreciate your business and reach out to us if you ever need anything. "
Profile photo of Meghan McClure

Meghan McClure

February 17, 2025

5  out of  5
rating by Meghan McClure
"Rachel was very informative and helpful regarding starting a new policy. Thank you very much!"
We responded:
"Thank you so much for your review! We are delighted to know you had a great experience with Rachel. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Michelle Weiland

Michelle Weiland

February 13, 2025

5  out of  5
rating by Michelle Weiland
"I wanted to express my heartfelt gratitude for the exceptional service I received while transitioning my insurance coverage to State Farm. After being a loyal customer of Farmers Insurance for over three decades, I made the decision to switch, and I couldn't be more pleased. Shaunna made the process incredibly smooth, and I appreciate the time she took to ensure everything was taken care of. Your team's professionalism and dedication to customer satisfaction are truly commendable. As someone who values routine and stability, I wouldn't have made the change if it weren't for the consistently rising rates I was experiencing with my previous provider. Your competitive rates and outstanding service have earned my trust, and I'm grateful for the change. Thank you again for your hard work and commitment to excellence. I look forward to a long and satisfying relationship with Joel Gesky and State Farm. Sincerely, Michelle Weiland"
We responded:
"Hi Michelle! We are grateful to have you as a client! You are definitely in good hands with Shaunna and glad to hear that you received the quality and service that we hold high at our office. Please don't hesitate to reach out if we can assist you in any way. Welcome to the State Farm family!!!"
Profile photo of David Keiser

David Keiser

February 10, 2025

5  out of  5
rating by David Keiser
"Rachel was very helpful. Explained everything and answered all of our questions was very professional. Would recommend Rachel in the future to anyone"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of temart

temart

January 27, 2025

5  out of  5
rating by temart
"A huge thanks to Joel and Rachel for helping me with my handicap van insurance. And for Rachel for all of her help and guidance. Yr help is greatly appreciated!!!! Thanks again!!! Tom M ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."