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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pedro Perez

March 10, 2025

5  out of  5
rating by Pedro Perez
"The entire process was seamless, and I was really impressed with the coverage offered, especially considering the price compared to my previous insurance provider. Shaunna Bischoff did an outstanding job throughout the entire process, making everything smooth and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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2mrgriff

March 7, 2025

5  out of  5
rating by 2mrgriff
"Always helpful and nice"
We responded:
"Thank you for your kind words about our Bourbonnais location. We appreciate your business and look forward to helping you with your continued insurance needs. "
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Deshune Pendleton Sr.

March 4, 2025

5  out of  5
rating by Deshune Pendleton Sr.
"Rachel was a great help. She explained everything and showed how everything works. Rachel and staff was friendly and nice. Welcomed me to State Farm family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Om Well

February 28, 2025

5  out of  5
rating by Om Well
"Helpful, accessible staff. Rachel is amazing, knowledgeable and always goes the extra mile.10 out of 10 recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to assisting you with all of your business needs. Have a wonderful opening day!!!"
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Kenneth Sneade

February 28, 2025

5  out of  5
rating by Kenneth Sneade
"Highly recommend! Shaunna was very informative and friendly. Great experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Denise-Jim Rowan

February 20, 2025

5  out of  5
rating by Denise-Jim Rowan
"The attention to detail and lightning fast responses when something is needed is awesome. Would give highest recommendation to anyone shopping for insurance. This office gets it."
We responded:
"Thank you for taking the time to share your thoughts! We couldn't be happier to hear you received the service we continue to strive for. We look forward to helping people just like you receive fast and courteous service. Remember we are a call, text, or office visit away if you ever need anything! "
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Francine Jones

February 18, 2025

5  out of  5
rating by Francine Jones
"Mr. Gesky is very, very fortunate to have Rachel as a company representative. She is absolutely top notch! She is professional, extremely knowledgeable, insightful, thorough & HUMAN! In the past I have considered switching to other insurance companies but after spending time comparing & speaking to representatives from those companies, I am assured that I’m at the right place with the right people."
We responded:
"Thank you so much for your review. We strive to provide the best Good Neighbor service in the area. We are so appreciative of your business and look forward to providing you with years of continued service. Thank you again for choosing us for your insurance and financial services. "
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Chris Tudor

February 18, 2025

5  out of  5
rating by Chris Tudor
"Amazing people to work with. Very helpful. I’m grateful to be part of State Farm. They take care of their customers."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ben Anderson

February 18, 2025

5  out of  5
rating by Ben Anderson
"Jerek was great to work with, very patient."
We responded:
"Thank you for your kind words. Jerek is definitely an asset to our team. We appreciate your business and reach out to us if you ever need anything. "
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Meghan McClure

February 17, 2025

5  out of  5
rating by Meghan McClure
"Rachel was very informative and helpful regarding starting a new policy. Thank you very much!"
We responded:
"Thank you so much for your review! We are delighted to know you had a great experience with Rachel. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michelle Weiland

February 13, 2025

5  out of  5
rating by Michelle Weiland
"I wanted to express my heartfelt gratitude for the exceptional service I received while transitioning my insurance coverage to State Farm. After being a loyal customer of Farmers Insurance for over three decades, I made the decision to switch, and I couldn't be more pleased. Shaunna made the process incredibly smooth, and I appreciate the time she took to ensure everything was taken care of. Your team's professionalism and dedication to customer satisfaction are truly commendable. As someone who values routine and stability, I wouldn't have made the change if it weren't for the consistently rising rates I was experiencing with my previous provider. Your competitive rates and outstanding service have earned my trust, and I'm grateful for the change. Thank you again for your hard work and commitment to excellence. I look forward to a long and satisfying relationship with Joel Gesky and State Farm. Sincerely, Michelle Weiland"
We responded:
"Hi Michelle! We are grateful to have you as a client! You are definitely in good hands with Shaunna and glad to hear that you received the quality and service that we hold high at our office. Please don't hesitate to reach out if we can assist you in any way. Welcome to the State Farm family!!!"
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David Keiser

February 10, 2025

5  out of  5
rating by David Keiser
"Rachel was very helpful. Explained everything and answered all of our questions was very professional. Would recommend Rachel in the future to anyone"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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temart

January 27, 2025

5  out of  5
rating by temart
"A huge thanks to Joel and Rachel for helping me with my handicap van insurance. And for Rachel for all of her help and guidance. Yr help is greatly appreciated!!!! Thanks again!!! Tom M ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alyvia Osterhoff

January 23, 2025

5  out of  5
rating by Alyvia Osterhoff
"Rachel is amazing & always sooo helpful when I have any questions regarding my plan or lowering my rate!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Linda Benson

January 9, 2025

5  out of  5
rating by Linda Benson
"We have dealt with all the associates with Joel Gesky . Rachel has been our main go to gal. She has been very helpful to us for many insurance questions. Everyone there is very helpful. I would highly recommend Joel’s company to anyone."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Barry Triplett

January 8, 2025

5  out of  5
rating by Barry Triplett
"State farm agent Joel Gesky and his young assistants, Shaunna and Kathy have been great in helping me out. They are a credit to State Farm. I cannot say enough good about them"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amin Kafina

January 7, 2025

5  out of  5
rating by Amin Kafina
"Very good service and so kind"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rich Graveline

January 3, 2025

5  out of  5
rating by Rich Graveline
"Jerek at State Farm was incredibly helpful with finding me and my family great coverage at an affordable rate."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sandra Taylor

January 3, 2025

5  out of  5
rating by Sandra Taylor
"Jerek was very helpful and took care of our problem quickly! Great doing business with Joel Gesky and his agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jessica Graveline

January 2, 2025

5  out of  5
rating by Jessica Graveline
"Jerek was wonderful to work with and explained everything in detail-highly recommend and thankful we switched over to State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pearl

December 17, 2024

4  out of  5
rating by Pearl
"I spoke to Jerek,he was friendly, polite,and very helpful.I like this company."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Sue Vedok

December 17, 2024

5  out of  5
rating by Sue Vedok
"This office goes out of their way to help you anyway they can over and above. Rachel and Kathy thank you for all your help. Greatly appreciate everything."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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James Field

December 12, 2024

5  out of  5
rating by James Field
"I got a random message from my home insurance provider, state farm, about bundling my home and auto. My agent saved me about $3000 a year. They even knew I had a ding on my driving record. Very quick and informed agent Jarek took care of everything over the phone. I think I'll go out to eat tonight."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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José Peña

September 12, 2024

5  out of  5
rating by José Peña
"Jared was really helpful and professional"
We responded:
"Thank you so much for taking time out to share your experience. Jerek is definitely dedicated to customer service and we can't say enough good things about him. We truly appreciate you and your business. "
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Nayely Alcaraz

September 5, 2024

5  out of  5
rating by Nayely Alcaraz
"Thank you Rachel from Bourbonnais location! She was extremely helpful and made the whole process fast and easy!"
We responded:
"We love to hear how easy you found using our office for your insurance needs. We are always a phone call away if you ever need anything."