State Farm® Insurance Agent Joel Gesky

"Jared was really helpful and professional"

"Thank you Rachel from Bourbonnais location! She was extremely helpful and made the whole process fast and easy!"

"Jerek was very helpful and efficient on supplying initial quote for me as a new customer. He advised me of additional discounts available and followed up weeks later assuring everything is ok."

"Great, knowledgeable, and helpful staff. If you have any questions, they go above and beyond to answer."

"Very kind, knowledgable & speedy response!!"

"Very professional and very quick to answer and help me with all my questions and policy’s."

"The most Unexcusable unprofessional and rude staff. My wife was trying to arrange cancelation of our policy- just so she could be treated very disrespectfully. Plus while she tried to call the agents office in Illinois she was told by a lady in this office that she was instructed not to speak to my wife. Eventually after I was able to get through what seemed like their screening process- by calling from a friend's phone (as they were not answering calls from my phone), i finally talked to a lady who was helpful and polite. Overall, Not only was this whole experience disgraceful to us as paying customers, but their methods of dealing with this situation were questionable as for legality, considering they were paid for services that we were NOT able to call about and access information, but were told by their own staff they they were instructed to ignore us. This agency is punctual in taking their payments, but when they find out they are losing us as customers this is how they act. This was a very poor reflection of how a business should value customers and their reputation within the communities they are supposed to serve."

"Extremely helpful. Every time I call with a question, I get a quick and understandable response. Kathy has always been very helpful and a pleasure to work with."

"Kathy has been so helpful during procedural changes. It is wonderful to be able to stop in and recieve all the assistance we need."

"As a business owner, the speedy response time and great customer service from the office deserves 6 stars alone!"

"Racheal at State Farm is amazing! Any questions I have I call or text and I get a prompt response!! Thank you for all your help with my home, auto and life insurance!!"

"Absolutely the worst agent and customer service in Knox location. Sad the previous agent here retired out."

"Rachel is the best! Super helpful and responsive. So pleasant to work with."

"This insurance firm has been an absolute life saver. For context, I'm 20 living on my own away from my family and so I haven't had a lot of life experience. I had purchased a new car and hadn't even taken care of canceling the insurance on my totalled car. Insurance agent Jerek gave me a proactive call to see how we could take care of my situation. He gave me an unforgettable experience between agent and customer that allows me to enjoy speaking with this firm and especially the agent. The waiting time was less then a minute, the conversation was casual and helpful, mind you I talked to 5 different insurance agencies... I won't drop any names but to say the least I was dreading having to call state farm with the situation I was in, but Jerek not only helped me out but treated me with common human decency that was very appreciate after such a stressful day. They have secured my loyalty for years to come. THANK YOU SO MUCH JEREK! State farm continue to employ intellectual and customer friendly people like him!"

"Jerek was a pleasure to work with. He got me a great rate and was very helpful. Highly recommend"

"Incredible office. All of the agents there are super friendly and helpful. I was able to save a considerable amount of money switching over and it was done with incredible ease. Could not recommend more."

"Jerek was a huge help in bundling my home and auto."

"Jerek got me hooked up with insurance, and he made it SUCH an incredibly easy and simple process. A phenomenal and professional person, he took the time to explain things to me and made it simple to understand and set up. Highly recommended as a place to go! Phenomenal stuff!"

"My family and I have been insured for years with this State Farm. All staff beyond helpful!! Special thank you to Jerek. We've had so many questions and he's so so patient & helpful."

"This is an excellent State Farm office. Could I save a buck somewhere else? Maybe, but I honestly don't know because Joel has earned our business. Joel and his team stand behind their customers and follow up on claims and do all the things. A great insurance agent should do. You won't go wrong by trusting Joel with your insurance needs.."

"This office is 5 star and more they help you with great rate,service and anything you need help with I recommend this location to anyone!!!!!!!!!!!!!!!!!have a blessed day to everyone 😍😍😍😍"

"Fantastic office! Joel and his staff are wonderful. I was very confused about a bill and both his staff and Joel himself called me and walked me through the bill step by step and help me to understand. I appreciate their help very much!! Highly recommend!!"

"Jerek made getting renters insurance super easy for me. I bundled it with my auto . Thanks jerek"

"Great people. Always helpful."

"Always pleasant"